Privacy Policy

TrustFinance Thrift and Credit Cooperative Society Limited ("TrustFinance", "we", "our", "us") is committed to protecting the privacy of its members and website visitors. This policy explains what information we collect, how we use it, and the rights you have over your personal data.

We collect personal information necessary to operate the cooperative and provide financial services to members, including:

• Personal information: name, BVN, NIN, residential address, phone number and email address.
• Financial information: income details, savings records and loan history.
• Device and browser data for visitors to this website (in aggregate form).

We use member data to process membership applications, assess loan applications, deliver SMS alerts and statements, prepare financial reports, and comply with applicable Central Bank of Nigeria and cooperative society regulations.

Processing is carried out on the basis of contractual necessity (membership agreement), legal obligation (NDPR, CAMA, cooperative laws) and our legitimate interest in operating a safe and transparent cooperative.

We do not sell member data. Limited data may be shared with credit bureaux (for loan assessment), regulatory authorities (where legally required) and our external auditors (strictly for the purpose of financial audit).

Member data is retained for the duration of membership and for seven (7) years after exit, as required by Nigerian financial and cooperative regulations.

You have the right to access your data, request correction of inaccuracies, request deletion where applicable, and object to certain forms of processing.

This website uses functional cookies only. We do not use tracking or advertising cookies.

We protect personal data through encryption in transit and at rest, role-based access controls, ongoing staff training and periodic security reviews.

For privacy questions or to exercise your rights, contact our Data Protection Officer at [DPO contact placeholder].

This policy may be updated from time to time. Members will be notified of material changes through the website and direct communication channels.